The BEST stores survived on a combination of this localised charm and a drastically
reduced kind of automation for a few more years. By 1983, they had implemented
automated conveyor systems and point-to-order technologies to eliminate the cost of
human labor. Regardless, the end was near. BEST had withstood thirty years of highs
and lows, but what it could not withstand were the unwieldy behemoths of EBay and

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